Shipping Policy
At Smile Kit, we want your order to arrive quickly and safely. Here's everything you need to know about our shipping options.
🇦🇺 Australia
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | FREE | 3–8 business days |
| Express Shipping | $4.99 AUD | 1–3 business days |
Delivery timeframes are estimates based on metro areas and may vary for regional or remote locations.
Parcel Protection
All orders are eligible for Parcel Protection, covering loss, theft and damage in transit, backed by NTI — Australia's #1 specialist insurance provider. To report a lost, damaged or stolen delivery, click here: Lost, Damaged or Stolen During Delivery?
🌍 International
We ship to selected countries worldwide. International shipping rates and delivery timeframes are calculated at checkout based on your location.
Order Processing
Orders are processed within 1–2 business days of being placed. You'll receive a confirmation email with tracking details once your order has been dispatched.
Need Help?
If you have any questions about your shipment, please contact us at info@smilekit.net.au or call +61 478 959 643.
