Informativa sulla cancellazione

Cancellation Policy

At Smile Kit, we offer subscriptions and pre-orders on selected products. This policy explains how you can manage, change, or cancel these purchases.

When you purchase a subscription, you'll receive repeat deliveries based on the frequency and duration you select at checkout.

Your payment details are stored securely and you'll be charged automatically for each delivery
Some subscriptions may auto-renew at the end of their term
You can cancel or modify your subscription at any time before the next billing date
To manage your subscription, use the link in your order confirmation email or contact us directly

If you cancel after a charge has been processed for an upcoming delivery, please refer to our Return & Refund Policy.

When you place a pre-order, you are purchasing a product that is not yet in stock. Here's how it works:

We may collect no payment or a partial deposit at checkout, with the remaining balance charged when your order is fulfilled
You can cancel a pre-order at any time before it has been fulfilled for a full refund
Once a pre-order has been fulfilled and dispatched, it cannot be cancelled — however you may be eligible for a return or refund under our Return & Refund Policy